Shipping policy

Shipping

Items of 140 lbs or less: Ship via UPS, FedEx Ground, or USPS.

Bulky and items over 150 lbs : Ship via FedEx Freight, or other Freight carrier. A lift gate surcharge may apply if customer does not have a loading dock.

Items ship FOB Origin, prepaid (collect shipping available on selected items)

Damaged / Lost Shipment

Please call our customer service department in the event of a shipment that becomes damaged or lost in transit. We will provide support if such an unfortunate incident occurs. Please contact customer service within 7 days of receiving a damaged shipment or upon discovering that a shipment is lost.

Shipping to Hotel

If orders are shipped to a temporary guest of a hotel: Shipment will be left at front desk or hotel business center depending on hotel policy. Accurate Rigging & Fabrication is not responsible for lost or delayed shipments.